Dialab Solutions SRL

The address of our website is: https://dialabsolutions.ro/en.

Dear partners,

From 25 May 2018, European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“Regulation”) became applicable. Its main purpose is to increase the level of protection of personal data and create a climate of trust that allows each person to control their own data. Thus, we consider it appropriate to inform you how we protect your personal data and how we assimilate the provisions of the Regulation.

What personal data do we process?

The personal data we process are mainly: name and surname, job, occupation, position, correspondence address, e-mail address, or other personal data that we collect directly from you (photos, images filmed during various scientific / educational / demonstration events) or from other sources, before or when you become our customer, or when you use (even temporarily, in demonstration sessions) our products or services.

How do we process your personal data?

We process personal data only for legitimate purposes, such as providing you with products and services related to education, promotion, purchase / sale, maintenance and repair of medical equipment, for marketing purposes, to improve and develop the products and services we offer.

The processing of personal data is always based on the execution of contracts concluded with us, the need to comply with a legal obligation, our legitimate interest or a major public interest or, as the case may be, your consent if you have chosen to do so.

How can you manage the agreements expressed?

In order to be able to offer you personalized products and services, respectively as close as possible to your interests, we can process personal data that allow the identification of your preferences and / or behavior, including through automatic processes, which do not involve human intervention. For this, respectively for direct marketing communications, we will always take into account your options.

Do we communicate personal data to other recipients?

In order to offer you the most competitive services, to fulfill our legal obligations or for other legitimate purposes, we may transmit your personal data to other companies related to the DIALAB SOLUTIONS brand or in a contractual relationship with one of the entities bearing the DIALAB SOLUTIONS brand, external consultants, manufacturers of medical equipment, accessories and consumables, authorized to whom we have outsourced the provision of certain services and other categories of recipients, in Romania or outside it or the European Union / European Economic Area, but always ensuring that we establish adequate guarantees for the protection of your data (for example, standard contractual clauses, the existence of mandatory corporate rules, etc.).

How long do we process personal data?

Your personal data is processed throughout our contractual relationship and, after its completion, at least for the period required by the applicable legal provisions in the field, including, but not limited to, the provisions on archiving.

What are your rights and how can they be exercised?

In addition to existing rights, you will benefit from additional rights from the date of application of the Regulation. Here is the complete list of rights you have:

  • Right to information – you can request information on the activities of processing your personal data;
  • The right to delete data (“the right to be forgotten”) – you can obtain the deletion of data, if their processing was not legal or in other cases provided by law;
  • The right to restrict processing – you can request the restriction of processing if you dispute the accuracy of the data, as well as in other cases provided by law;
  • Right of opposition – you may object, in particular, to data processing based on our legitimate interest;
  • The right to data portability – you can receive, under certain conditions, the personal data you have provided to us, in a format that can be read automatically or you can request that the data be transmitted to another operator;
  • The right to file a complaint – you can file a complaint regarding the way personal data is processed at the National Authority for the Supervision of Personal Data Processing;
  • Right of withdrawal of consent – in cases where the processing is based on your consent, you can withdraw it at any time. Withdrawal of consent will have effect only for the future, the processing carried out prior to the withdrawal remaining valid;
  • Additional rights related to automatic decisions: you can request and obtain human intervention on that processing, you can express your own point of view on it and you can challenge the decision.

You can exercise these rights, either individually or cumulatively, very easily by simply sending a request to:

  • Our headquarters in Bucharest, 11 Albac Street, 1st floor, building A, Sector 1
  • E-mail: [email protected]
  • Telephone, at the number: +4 (0) 21-33.22.292

Also, detailed information on data protection can be found on the website of the National Agency for the Supervision of Personal Data Processing: www.dataprotection.ro

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